Urban Directory
Business owner guide
Plain-language help for creating an account, building a listing and getting approved.
What Urban Directory is
Urban Directory is a curated network of Australian local business directories. Listing your business helps locals find you in the right category — without competing with thousands of unrelated results.
Creating an account
- •Visit Sign up and enter your email and a password.
- •Confirm via email if email confirmation is enabled.
- •Sign in to access your dashboard and Business Hub.
Creating a business profile
- •Go to My businesses → Add a business.
- •Fill in the business name, description, category and contact details.
- •Save your profile — you can return and edit it any time.
Creating and submitting a listing
- •Each business can have a listing in a directory.
- •Save as Draft while you work on it.
- •When ready, submit for review. The status changes to Pending review.
- •An admin will approve, request changes or return it to draft.
- •Once approved, the listing is Published and visible publicly.
Listing images
- •Free listings currently support one image.
- •More listing and media options are planned for future paid plans.
- •Use a clear, high quality image that represents your business.
Current limits: Free listings currently support one image. More listing/media options are planned for future paid plans.
Editing and re-submitting
- •Edit your listing any time from Business Hub or My businesses.
- •If admin requested changes, update the listing and submit again.
- •You can archive a listing if you no longer want it visible.
What admin review notes mean
- •Changes requested — update the listing per the note and re-submit.
- •Approved — the listing is live on the public site.
- •Returned to draft — the listing was moved back; review the note.
- •Suspended — temporarily hidden; contact support if unclear.
Email notifications
- •You'll receive an email when your listing is pending review.
- •You'll receive an email when it is approved and live.
- •Emails come from no-reply at urbandirectory.com.au — check spam if missing.
Where to get help
Visit the Contact page or email hello@urbandirectory.com.au. For technical issues, see Troubleshooting in the Help Centre.